Here at Enweby every products you purchase comes with 30 days money back guarantee so you are always free from worry. You will get 100% money whatever you paid within 30 days of period. We offer 30 days refund policy only for products (plugins, extensions, or themes) purchased through the site.
Although we try to take good care of after sale support and makes efforts to make every product purchased by you to work best on your site, but if in case you are still not satisfied, you can raise a refund request.
Cases which are eligible for getting refund:
- If the product completely fails to work or non-functional.
- If we fail to provide support in 3 days’s time.
- If product does not work as described on the site.
- If the product is never downloaded in 30 days refund period.
- Refund request can be raised within 30 days period.
Cases which are not eligible for refund:
- If you mistakenly or accidentally bought product and the product(s) was sent/already downloaded by you.
- You changed your mind after purchasing the product.
- If you or your programmer tried to customize the product and messed up with the code.
- Refund is not offered in the case of auto-renewal of product. To cancel auto-renewal you need to raise support ticket or write an email to us.
Important: Refund can be raised within 30 days of period from the date of purchase if above conditions satisfied. Once we will get refund request, please allow us 7-10 days to process your refund.